Paying your service charge invoice
All service charge invoices have a unique nine-digit invoice number. This means that you can make payments directly against that invoice, and easily see which year the payments or adjustments relate to.
You’ll also have a nine-digit account number. Your account balance is the sum of the balances of all the invoices on your account, for day-to-day service charges and major works. If you don’t quote a specific invoice number with your payment, the payment will be automatically allocated to the oldest invoice on the account.
You can pay invoices in full as you receive them. Your lease also allows you to pay your day-to-day service charge estimate in 12 equal monthly instalments, April to March, on the first day of each month.
To find the ways in which you can pay, see How to pay your service charge.