How we invoice service charges
‘Day-to-day’ service charges are billed every year. They cover the cost of services provided all year round, like caretaking and cleaning.
The financial year runs between 1 April and the following 31 March. Before the start of each financial year, we’ll send you an estimated invoice for day-to-day service charge costs that we expect to spend during the year.
At the end of the year, we’ll work out how much was actually spent. We will notify you of the actual amount within six months of the end of the year. You’ll get a further invoice when the spend was higher than estimated, and when it was lower than estimated you’ll get a credit note.