Street works and road works

Most of the works undertaken in the borough are undertaken by utility companies, who install, repair or renew their assets.

Utility contact details 

If you would like further information on the works carried out by a particular utility company, please contact them directly on the numbers below:

Company Division Contact
Thames Water Water and public sewer/drains 0800 316 9800
UK Power Networks Electricity

Customer services - 0800 028 0709

Emergencies – 0800 018 0247
Virgin Media Cable 0800 519 6929
BT (Openreach) Telecoms

Residential Services: 0800 800 150

Business Services: 0800 800 152

General Enquiries: 020 7356 5000
Southern Gas Networks Gas

Emergency number: 0800 111 999

General contact:
0800 912 1700
Transport for London (TfL) If you find a faulty traffic signal in the borough, or anywhere in London, you can report it to Transport For London 0343 222 1234