We are required to provide any information that has been requested from us unless there is a very good reason not to (called exempt information). If we are unable to provide the information to you, the reason will be explained in our response. Requests for information will be responded to in 20 working days. You can find our policy for responding to FOI & EIR requests.
These requests are governed by the Information Commissioner; further details can be found at the Information Commissioner's Office.
However, some routine and simple requests for information can often be dealt with more quickly and efficiently as part of a service’s day-to-day business through a general enquiry or by contacting the service directly.
We also have our publication scheme data; this includes information routinely available about the council and council services, and about our decisions, spending, priorities, policies, procedures and registers.
Please check the above pages before contacting us as this will make it easier for you to access the information immediately without waiting for a response from our service. Alternatively should you wish to make an FOI request then please visit make an FOI or EIR request.