We are required to provide any information that has been requested from us unless there is a very good reason not to (called exempt information). If we are unable to provide the information to you the reason will be explained in our response. Requests for information under the Freedom of Information Act will be responded to in 20 working days.
You may also hear mention of the Environmental Information Regulations (EIRs) 2004. This legislation gives people a right of access to environmental information held by or on behalf of the council.
Any request for information held by a public authority is technically a Freedom of Information (FOI) request in the first instance. Section 39 of the Act then provides that environmental information should be dealt with under the EIRs. On these pages we refer to both Freedom of Information and Environmental Information Regulations together, unless specifically stated otherwise.
However, some routine and simple requests for information can often be dealt with more quickly and efficiently as part of a service’s day-to-day business through a general enquiry or by contacting the service directly.
Follow the links below to find out more about the information we routinely publish, our responses to previous FOI requests using our disclosure log and how you can make an FOI request if the information you are looking for is not provided.