Assisted bin collections

If no member of your household is able to move your bins to the front of your property for collection, you can ask us for help.

How to apply

Anyone can apply for assisted collections, or they can apply for a relative, friend or neighbour.

There are 2 ways to apply for assisted collections:

  1. Email, explaining why you need this service.
  2. Call 020 7926 9000 and ask to apply for this service.