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Assisted bin collections

If no member of your household is able to move your bins to the front of your property for collection, you can ask us for help.

Who this service is for

Assisted collections are to help those who have a disability, injury, illness, or any other issue that prevents them presenting their bins for collection.

This service can be requested because of a temporary illness or injury.

If you live in a shared block of flats

We do not provide assisted collections if you live in a shared block of flats. Instead, contact your managing agent, caretaker or cleaner for help taking your waste to shared bins.