Request a housing repair

Housing tenants can now request online non-emergency repairs

Do it online

If you are a housing tenant you can now track, report and book an appointment for non-emergency property repairs by registering or logging in to your Tenant account.

Lambeth tenant account

To request a communal repairs, call us on 021 7926 6000. 

Who can use this service?

This service is for Lambeth Housing tenants to request repairs for issues that the council are responsible for.

Check the guide pages for the repairs you can report:

What you need to know...

Emergency repairs

To request an emergency repair, call us on 020 7926 6000, Monday-Friday 8.00am-8.00pm and Saturday 8.00am-1.00pm.

To report emergencies outside our working hours and on bank holidays, call us on 020 7926 6666.

A repair is an emergency if it could cause serious health and safety problems or severe damage to your home if not fixed or made safe.

An emergency repair typically includes:

  • lift breakdown
  • total loss of electrical power to a block
  • total loss of main water supply to a block.