To open the guide please click on Homeowner's Guide.
The downloadable guide will tell you:
- what lease and freehold transfers are and what they contain
- who is responsible for repairs to your home
- what service charges are and how they are calculated
- how we let you know we are planning to carry out repairs to your building
- how to make claims under building insurance
- what to do if you want to alter, sublet or sell your property.
Your lease explained
Watch our YouTube video to learn about the responsibilities of a leaseholder and landlord.