Advice and help to self‑isolate

What you need to do while self-isolating to protect yourself and others. You can get support while self-isolating if you’re worried about money or getting essentials delivered to you.

Test and Trace Support Payment and the Lambeth Stay Home Support Payment 

You could get a support payment to make up for lost earnings or potential work if you need to stay at home due to Covid-19.

You might be able to get a payment of at least 80% of your earnings if you have to self-isolate because of Covid-19 or care for children or dependents who have to stay home and you cannot work from home and will lose income. This includes looking after children or adults who require care or supervision if they have to stay home from a place of education or care due to staff shortages caused by coronavirus. 

If you are told to self-isolate again, for back-to-back periods – you can also apply for payment to cover the extended period. 

You can be either employed, self-employed or unemployed.

The maximum payment is £738.43. It will be a Test and Trace Support Payment or the Lambeth Stay Home Support Payment. Apply using the form below and we will work out which one you are eligible for.  

You may be eligible for a payment if:

  • you’ve been told to self-isolate because you tested positive for Covid-19
  • you have to self-isolate because you are over 18 and not fully vaccinated and you have been in contact with someone who has tested positive
  • you’ve been told to self-isolate by the NHS COVID-19 app. You must self-isolate in this case only if you are over 18 and not fully vaccinated. You can choose to register with NHS Test and Trace through the app, in order to get an NHS Test and Trace account ID which will help with applying for a payment. Read the NHS app support page instructions for how to register
  • you need to take time off work to care for a child or dependent adult who has tested positive for Covid-19 
  • you need to take time off work to care for a child or dependent adult who has to stay home from a place of education or care due to Covid-19 staff shortages 

You can apply if you are over the age of 16 and:

  • you will lose income because you unable to work from home, or
  • you are unemployed, and having to stay at home due to Covid-19 stops you from attending face-to-face interviews for jobs that cannot be done at home
  • and it is fewer than 42 days since the start of having to stay at home

You must also meet at least one of the following criteria:

  • your income is at or below £16.48 per hour or £30,000 per year 
  • you are getting or have successfully applied for one of the following benefits:
    • Universal Credit 
    • Working Tax Credit 
    • Income-based Employment and Support Allowance 
    • Income-based Jobseeker’s Allowance 
    • Income Support 
    • Housing Benefit 
    • Pension Credit

You can also make a claim if you have a UK residence permit with the condition that you have no recourse to public funds. You must have an income at or below £16.48 per hour or £30,000 per year.

Apply for a payment

Other financial help

See help available from the council or from other organisations.