Better Start Children’s Centres — consultations and feedback
Annual parent satisfaction survey 2020
Lambeth Council, in partnership with its Better Start Children’s Centres, carries out an annual parent satisfaction survey to gather feedback on parents’ experiences of using children’s centre services. This feedback is used to ensure that the service meets the needs of families across the borough, and to identify any areas for improvement.
In 2020, this survey specifically focused on the services and support available to families during the first coronavirus lockdown, from March to June 2020.
Better Start Children’s Centre services in Streatham
In June and July 2020, Lambeth Council carried out a consultation on proposals for delivery of children’s centre services in the Streatham area. The proposed children’s centre sites were, Hitherfield, Sunnyhill and Streatham Hub, with an additional offer at Streatham Vale One O’clock Club.
The consultation was required because it was no longer possible for the council to continue to deliver children’s centre services at Woodmansterne School.
The consultation followed a borough wide consultation in 2019 on children’s centre delivery.
Following consultation, a decision was made to approve proposals at a total cost of £432,000 for Better Start services in the Streatham area to be configured as follows:
- Hitherfield and Sunnyhill children’s centres to deliver an equitable range of services across the two sites, with approximately 15 sessional activities per week in total.
- Streatham Hub children’s centre to remain as a link centre, operating two days per week.
- One additional Better Start Stay and Play session and one additional Better Start Baby Group to be delivered at Streatham Vale Park Stay and Play One O’clock Club under a funding agreement to be entered into with Streatham Youth and Community Trust as a delivery partner.
- Delivery of Better Start children’s centre services from Woodmansterne School site to cease.