What to do if you disagree with our decisions

Use this guide to find information on disagreements, mediation and appeals regarding our decisions on your child or young person’s special educational needs. 

Mediation before making an appeal

Mediation applies where parents and young people wish to make an appeal to the Special Educational Needs and Disability Tribunal.

Parents and young people should consider mediation before submitting their appeal to the Tribunal in the hope that a disagreement can be resolved quickly and amicably.

The aim of mediation is to reach an agreement that helps everyone to move on.

The mediation meeting is led by an independent person (the mediator) who will support discussion and make sure everyone is treated fairly. The mediator is neutral so does not take sides of put-forward discussions or possible solutions.

The parties (the authority and the family or young person) are in control of the outcome. The mediation process helps them to reach an agreement that is acceptable to everyone.