Certificate and delivery charges
We charge £11 for your first certificate, which includes our charge for searching certificate records.
Additional certificates cost £11 each. Buying multiple certificates allows you to communicate with many organisations at the same time, without having to wait for your documents to be returned to you.
After you pay for your order, your certificate will usually be sent within 15 working days. There is currently a backlog of requests due to coronavirus (COVID-19), so your certificate might not arrive for 20-25 working days.
|Royal Mail Signed For||£3|
|Royal Mail Special Delivery||£7|
|Royal Mail International Signed and Tracked||£13|
To help us find your certificate, make sure that you provide all the information that we ask for. If we cannot find the certificate:
- we will not refund the £11 that you paid for the first certificate and record search
- we will refund any delivery charges that you paid
- we will refund any charges that you paid for additional certificates.