NHS 111 makes it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast, but it’s not a 999 emergency. The service is a quick and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, seven days a week and 365 days a year.
Calls are free from landlines and mobile phones.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next.
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, use that number.