Lambeth’s Parenting Support Service privacy notice

A privacy notice is the statement that tells you who is collecting information about you and what it will be used for. This helps organisations to comply with the data protection law that requires personal data to be obtained for specific and lawful purposes.

Lambeth’s Parenting Support Service

The Parenting Support Service coordinates a range of programmes across the borough and manages enquiries and registrations for parenting support.

The Parenting Support Service privacy notice

To ensure that we can offer you the right support, we need to collect some brief information about you and your family. This information is collected on the Parenting Support Service Registration form.

Who collects the information?

The Local Authority (Lambeth Council) is responsible for collecting and storing registrations with the parenting support service.

How information is collected

Information is collected via an online registration form. This form is designed to be completed by the person interested in accessing the support. A person cannot complete this form on behalf of someone else without their consent.

What information is collected?

We will ask you for the following information when you register with the Parenting Support Service:

  • Full name
  • Parenting role
  • Age bracket
  • Address
  • Postcode
  • Telephone number
  • Email
  • Ethnicity
  • Areas you would like support/information are interested
  • Age bracket(s) of your children

How information is stored

Information is automatically collated onto an Excel spreadsheet, which is stored on a secure Lambeth Council system with limited access. This information is then inputted into a secure management information system used by a number of statutory and voluntary sector organisations, including Lambeth council staff.

How we use your personal information

We use the information provided to enable us to offer you a parenting programme which meets your needs.

We may contact you by email, phone or text to tell you about the different services that we can offer you in response to your registration.

Who the information is shared with

No information will be shared until we have spoken to you and agreed what parenting support we can offer, and whether you would like to accept this. If you do want to accept this, we will then share your information securely with the partner organisation responsible for providing that programme where relevant.

Our partners include

  • Lambeth Early Action Partnership (LEAP)
  • South London and Maudsley NHS Foundation Trust
  • Evelina London Children’s Healthcare
  • The Race Equality Foundation
  • Triple P International
  • Tavistock Relationships

We will keep records of your registration, the programme(s) offered to you, and your engagement with that programme, to enable us to monitor and evaluate the effectiveness of the Parenting Support Service.

Your rights and access to your information

You have a right to withdraw consent and the right to object and restrict further processing of your data, however, this may affect our ability to offer our service to you.

You have a right to request to have your data deleted where there is no compelling reason for its continued processing and provided there are no legitimate grounds for retaining it.

You have a right to request your data be rectified if it is inaccurate or incomplete.

You can talk to Lambeth about how your data is being used, without it affecting your legal rights or routine care, and can contact us by email at infogov@lambeth.gov.uk.